• Dr. Ben Reebs, ND, VNMI

• Dr. Amber Walz, ND - Learn More

• Dr. Nikolajs Belikoff-Strads, ND, MS - Learn More

• Kassy Montgomery, RDN

• Naturopathic Clinic Operations

• Healthcare Business Administration

• Staff Training & Development

• Patient Care Systems Management

• Clinical Workflow Optimization

• Revenue Cycle Management

• Practice Growth Strategy

• Regulatory Compliance

• Healthcare Technology Integration

• Operational Policy Development

• Business Development

• Administration

• Finance

• Communications

• Organization

• Operations Development & Management

• Tech Support & Management

• Marketing & Advertising Consulting & Management

• Patient/Client Support

• Naturopathic Doctor Support & Assistance

• Dietician Support & Assistance

“Jess has a very enthusiastic professional demeanor and takes on all tasks given to her with speed, efficiency, and accuracy. During her time at the office, I’ve noticed her intellect and ability to quickly problem solve contributed to her ability to timely manage of all aspects of patient care from business organization, office protocols, onboarding processing, billing, scheduling, EHR integration, labs, prescription management, and patient inquiries.

Jess performed additional duties managing web presence, social media, blogs, and marketing so effectively, that I had a full schedule within 1 month of starting employment. Her direct involvement in these tasks resulted in so many patient leads at the office, that additional support staff was needed to process them all.

It has been a pleasure working with Jess, and it brought me great comfort that if I ever needed support, I always knew she would handle it. She is organized, hardworking, creative, and driven. She has my highest recommendation and praise. She will be greatly missed.” - Dr. Amber Walz, ND

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“I had the pleasure of working closely with Jess during their tenure at the Portland Clinic of Natural Health, and it is with great enthusiasm that I share my experiences working with her.

Jess consistently demonstrated exceptional skills in various projects, showcasing a high level of dedication and professionalism. Just a few of the areas we worked on together in which Jess truly excelled were:

• Streamlined Patient Intake Process: Jess played a pivotal role in streamlining the clinics patient intake process. Her keen analytical skills and innovative thinking resulted in a more efficient and user-friendly system. Jess not only identified areas for improvement but also took the lead in implementing changes that significantly enhanced the overall experience for their patients.

• Newsletters: Jess's designing and writing of the clinic newsletters was outstanding. She consistently produced engaging and informative content that resonated well with their target audience. Jess's ability to craft appropriate narratives and attention-grabbing headlines contributed significantly to the success of our newsletter campaigns.

• Full Management of Website and Online Presence: Jess took on the responsibility of managing the clinic’s website and online presence with exceptional skill. Jess's strategic approach to online content and engagement led to increased visibility and a positive impact on the brand’s image. In addition to their impressive project management skills, Jess is a collaborative team player, always ready to offer support and ideas. Her positive attitude and ability to work under pressure make her an asset to any team.

I have no doubt that Jess will excel in any role she may undertake. Her combination of skills, dedication, and creativity make them a valuable asset to any organization.” - Chris Collins, Principal and Lead Developer | Progressio Development

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“I worked with Jess when I was coaching the senior leadership team of Portland Clinic of Natural Health. She was the clinic's practice manager and I found her to be organized, knowledgeable, insightful, quick thinking and compassionate. She has a knack for creating and implementing systems that help organizations run efficiently and effectively! Jess is a fantastic listener and is fun to work with to boot.“ - Donna Capodacqua, PhD, SHRM-SCP & Owner of Chrysalis Partners

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"Jess is a consummate professional. she is sharp, organized and professional. I enjoyed collaborating with her." — Colleen Wright, SEO Expert

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“Jess is professional, warm, kind and always wonderful to work with. Highly recommend her!” — Dr. Julia Walls, DACM | Doctor of Acupuncture & Asian Medicine. Owner at Tualatin Acupuncture & Integrative Medicine

• Led comprehensive clinic operations & administrative functions

• Managed staff scheduling and resource allocation

• Oversaw patient billing and insurance processes

• Coordinated with naturopathic physicians & other practitioners

• Implemented operational policies & procedures

• Maintained clinic compliance & documentation

• Developed clinic communication systems

• Supervised front desk and support staff

• Facilitated patient scheduling & flow

• Managed vendor relationships & supplies

Communication · Business Relationship Management · Team Management · Virtual Assistance · Business Development · Organizational Development · Team Building · Team Leadership · Process Improvement · Canva · Strategic Planning · Executive Administrative Assistance · Analytical Skills · Attention to Detail · Microsoft Excel · Management · Operations · Problem Solving · Healthcare Consulting · Innovation Management · Skilled Multi-tasker · Cross-functional Team Leadership · Mindfulness · Negotiation · Customer Service · Marketing Strategy · Relationship Building · Innovation Consulting · Teamwork · Management Consulting · Ethical Decision Making · Interpersonal Communication · Humility · Customer Satisfaction · Organization Skills · Microsoft Office · Advertising · Time Management Healthcare Operations · Business Management · Team Leadership · Process Implementation · Patient Care Coordination · Staff Development · Financial Management · Operational Excellence · Communication Strategy · Systems Integration · Administrative Oversight · Scheduling Management · Vendor Relations · Quality Assurance · Change Management